This policy explains how and why we collect personal information about visitors to this website. How you can update or delete it, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
For questions regarding this Policy and our privacy practices please email [email protected]

Who are Reset?

The Reset website is owned and maintained by Reset Communities and Refugees, a registered charity and company limited by guarantee working across the UK.

How do we collect information?

You can sign up to receive our newsletters via this website. This information is handled by Mailchimp and you can unsubscribe at any time. You can read the Mailchimp privacy statement here.

You will also have the opportunity to sign up to our events which are hosted on Zoom. Attending these will require you to register with Zoom. You can read the Zoom Events privacy statement here.

You may agree to share your story with us or participate in filming and photography. This content will be used on our website and other communications to help promote Community Sponsorship in the UK. We will ask you to sign a consent form before we publish your story.

What type of information do we collect?

The personal information we collect includes the name and email address you provide when subscribing to our newsletter, and the region or nation in the UK you live in for our events. We may also collect information via Google Analytics on IP address, and information regarding what pages are accessed and when.

How is this information used?

We use your information to:

• provide the functionality of the site

• send you communications and regular newsletters which you have requested and that may be of interest

• notify you of changes to the website service

• from time to time to seek your views or comments on the services we provide

We hold your personal information on our systems for as long as you wish to receive the newsletters that we send. You can update your Mailchimp account preferences at any time and edit or remove your information by clicking on the relevant link in the footer of our emails.

Who has access to your information?

We do not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We do not pass your information to Third Party Service Providers except for Mailchimp who provides our email newsletter service and Zoom who we use to host our events.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive the newsletter then you can unsubscribe via Mailchimp. We will not contact you for marketing purposes. 

We will check with you prior to sharing your information with any other individual or organisation.

Security precautions

When you give us personal information, we take steps to ensure that it is stored securely. Your information is stored on our web server which is served only via SSL. When you are on a secure page, a lock icon will appear in the browser’s address bar. We make our best effort to ensure your information is secure on our systems. Where we have given (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping it confidential. We ask that you do not share your password with anyone.

Cookie usage

The Reset website uses cookies. Cookies are small files containing information sent by an organisation to your computer and stored on your hard drive to allow the website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. You can read our cookie statement here.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website. Please read the privacy statements of the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even when accessed via links from our website.

Additionally, if you visited our website via a link from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check their privacy policy.

18 or Under
We are committed to protecting the privacy of children aged 18 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission before providing us with personal information.

Transferral of information outside of the UK

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside of the UK. By way of example, this may happen if any of our servers are from time to time located in a country outside of the UK. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the UK in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the UK, your information may be transferred outside the UK in order to provide you with those services.

Policy Review

We keep this Policy under regular review. It was updated in July 2021.