We are committed to protecting and respecting your privacy. In using the Reset website, you are essentially agreeing to respect this policy.

This policy explains how and why we collect personal information about visitors to this website. How you can update or delete it, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

For questions regarding this Policy and our privacy practices please email

Who are Reset?

The Reset website is owned and maintained by Reset UK - a charity partnering with leading refugee, faith and community charities to promote community sponsorship across the UK.

How do we collect information?

You can sign up to receive our newsletters via this website - this information is handled by Mailchimp and you can unsubscribe at any time.

What type of information do we collect?

The personal information we collect includes the name and email address you provide when subscribing to our newsletter. We may also collect information via Google Analytics on IP address, and information regarding what pages are accessed and when.

How is this information used?

We use your information to:

  • provide the functionality of the site;
  • send you communications / regular newsletters which you have requested and that may be of interest
  • notify you of changes to the website service;
  • from time to time to seek your views or comments on the services we provide;

We hold your personal information on our systems for as long as you wish to receive the newsletters that we send. You can update your Mailchimp account preferences at any time and edit or remove your information by clicking on the relevant link in the footer of our emails.

Who has access to your information?

We do not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We do not pass your information to Third Party Service Providers except for Mailchimp - who provides our email newsletter service.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive the newsletter then you can unsubscribe via Mailchimp. We will not contact you for marketing purposes.

Security precautions

When you give us personal information, we take steps to ensure that it is stored securely. Your information is stored on our web server which is served only via SSL. When you are on a secure page, a lock icon will appear in the browser's address bar. We make our best effort to ensure your information is secure on our systems. Where we have given (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping it confidential. We ask that you do not share your password with anyone.

Cookie usage

The Reset website uses  'cookies' - small files containing information sent by an organisation to your computer and stored on your hard drive to allow the website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. In the main we use these to help us to monitor our website usage and, ultimately, improve our website.

It is possible to switch off cookies by setting your browser preferences. Although unlikely, turning off cookies may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website. Please read the privacy statements of the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even when accessed via links from our website.

Additionally, if you visited our website via a link from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check their privacy policy.

16 or Under

We are committed to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission before providing us with personal information.

Transferral of information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Policy Review

We keep this Policy under regular review. It was updated in May 2018.